*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--purple:#534AB7;--purple-light:#EEEDFE;--purple-dark:#3C3489;--bg:#F7F7F8;--bg-white:#FFFFFF;--border:rgba(0,0,0,.08);--border-med:rgba(0,0,0,.14);--text-primary:#1A1A1A;--text-secondary:#6B6B6B;--text-muted:#9B9B9B;--success-bg:#EAF3DE;--success-text:#3B6D11;--warning-bg:#FAEEDA;--warning-text:#854F0B;--danger-bg:#FCEBEB;--danger-text:#A32D2D;--info-bg:#E6F1FB;--info-text:#185FA5;--radius:10px;--radius-lg:14px;--shadow:0 1px 3px rgba(0,0,0,.07)}body{font-family:IBM Plex Sans Arabic,system-ui,sans-serif;background:var(--bg);color:var(--text-primary);direction:rtl;font-size:14px;line-height:1.6}.app-shell{display:flex;min-height:100vh}.sidebar{width:220px;background:var(--bg-white);border-left:.5px solid var(--border);display:flex;flex-direction:column;position:fixed;top:0;right:0;bottom:0;z-index:100;overflow-y:auto;transition:transform .25s}.sidebar-logo{padding:1.25rem 1.25rem 1rem;border-bottom:.5px solid var(--border)}.sidebar-logo h1{font-size:15px;font-weight:600}.sidebar-logo span{font-size:12px;color:var(--text-muted)}.nav-section-label{font-size:10px;color:var(--text-muted);padding:14px 1.25rem 4px;text-transform:uppercase;letter-spacing:.06em}.nav-link{display:flex;align-items:center;gap:10px;padding:9px 1.25rem;color:var(--text-secondary);cursor:pointer;border:none;background:none;width:100%;text-align:right;font-family:inherit;font-size:13.5px;border-right:2px solid transparent;transition:all .12s;text-decoration:none}.nav-link:hover{background:var(--bg);color:var(--text-primary)}.nav-link.active{background:var(--purple-light);color:var(--purple);border-right-color:var(--purple);font-weight:500}.nav-link svg{width:17px;height:17px;flex-shrink:0}.sidebar-footer{margin-top:auto;padding:1rem 1.25rem;border-top:.5px solid var(--border)}.logout-btn{display:flex;align-items:center;gap:8px;background:none;border:none;cursor:pointer;color:var(--text-muted);font-size:13px;font-family:inherit}.logout-btn:hover{color:var(--danger-text)}.main-content{margin-right:220px;flex:1;padding:2rem;min-height:100vh}.mobile-topbar{display:none;align-items:center;justify-content:space-between;padding:12px 1rem;background:var(--bg-white);border-bottom:.5px solid var(--border);position:sticky;top:0;z-index:200}.mobile-topbar h1{font-size:15px;font-weight:600}.hamburger{background:none;border:none;cursor:pointer;padding:4px;color:var(--text-primary)}.sidebar-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;z-index:99}.card{background:var(--bg-white);border:.5px solid var(--border);border-radius:var(--radius-lg);padding:1.25rem;box-shadow:var(--shadow)}.metrics-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:1.5rem}.metric-card{background:var(--bg-white);border:.5px solid var(--border);border-radius:var(--radius);padding:1rem 1.25rem}.metric-label{font-size:12px;color:var(--text-muted);margin-bottom:6px}.metric-value{font-size:24px;font-weight:600;color:var(--text-primary)}.metric-sub{font-size:11px;color:var(--text-muted);margin-top:3px}.page-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem;flex-wrap:wrap;gap:8px}.page-title{font-size:20px;font-weight:600}.btn{display:inline-flex;align-items:center;gap:6px;padding:8px 16px;border-radius:var(--radius);font-size:13px;font-family:inherit;font-weight:500;cursor:pointer;border:.5px solid var(--border-med);background:var(--bg-white);color:var(--text-primary);transition:all .12s;white-space:nowrap}.btn:hover{background:var(--bg)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--purple);color:#fff;border-color:var(--purple)}.btn-primary:hover{background:var(--purple-dark);border-color:var(--purple-dark)}.btn-sm{padding:5px 10px;font-size:12px}.btn svg{width:15px;height:15px}.btn-whatsapp{background:#25d366;color:#fff;border-color:#25d366}.btn-whatsapp:hover{background:#1da851;border-color:#1da851}.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}table{width:100%;border-collapse:collapse;font-size:13px}thead th{padding:10px 14px;text-align:right;color:var(--text-muted);font-weight:500;border-bottom:.5px solid var(--border);font-size:12px;white-space:nowrap}tbody td{padding:12px 14px;border-bottom:.5px solid var(--border);color:var(--text-primary)}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--bg)}.badge{display:inline-flex;align-items:center;padding:3px 10px;border-radius:20px;font-size:11px;font-weight:500;white-space:nowrap}.badge-active{background:var(--success-bg);color:var(--success-text)}.badge-inactive{background:var(--bg);color:var(--text-muted);border:.5px solid var(--border)}.badge-pending{background:var(--warning-bg);color:var(--warning-text)}.badge-open{background:var(--info-bg);color:var(--info-text)}.badge-closed{background:var(--success-bg);color:var(--success-text)}.badge-call{background:#f0eeff;color:#534ab7}.badge-internet{background:#e1f5ee;color:#0f6e56}.form-group{margin-bottom:1rem}.form-label{display:block;font-size:13px;color:var(--text-secondary);margin-bottom:5px;font-weight:500}.form-input,.form-select,.form-textarea{width:100%;padding:9px 12px;border:.5px solid var(--border-med);border-radius:var(--radius);font-size:13px;font-family:inherit;background:var(--bg-white);color:var(--text-primary);transition:border .12s;direction:rtl}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;border-color:var(--purple);box-shadow:0 0 0 3px #534ab71a}.form-textarea{resize:vertical;min-height:80px}.auth-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:1rem}.auth-card{background:var(--bg-white);border:.5px solid var(--border);border-radius:var(--radius-lg);padding:2.5rem;width:100%;max-width:380px;box-shadow:var(--shadow)}.auth-logo{text-align:center;margin-bottom:2rem}.auth-logo h1{font-size:20px;font-weight:600}.auth-logo p{font-size:13px;color:var(--text-muted);margin-top:4px}.tabs{display:flex;border-bottom:.5px solid var(--border);margin-bottom:1.25rem;overflow-x:auto;-webkit-overflow-scrolling:touch}.tab-btn{padding:8px 16px;background:none;border:none;font-size:13px;font-family:inherit;cursor:pointer;color:var(--text-muted);border-bottom:2px solid transparent;margin-bottom:-1px;transition:all .12s;white-space:nowrap;flex-shrink:0}.tab-btn.active{color:var(--purple);border-bottom-color:var(--purple);font-weight:500}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;display:flex;align-items:center;justify-content:center;z-index:1000;padding:1rem}.modal-box{background:var(--bg-white);border-radius:var(--radius-lg);padding:1.75rem;width:100%;max-width:500px;box-shadow:0 8px 32px #00000026;max-height:90vh;overflow-y:auto}.modal-title{font-size:16px;font-weight:600;margin-bottom:1.25rem}.alert{padding:10px 14px;border-radius:var(--radius);font-size:13px;margin-bottom:1rem}.alert-error{background:var(--danger-bg);color:var(--danger-text)}.alert-success{background:var(--success-bg);color:var(--success-text)}.two-col{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.three-col{display:grid;grid-template-columns:1fr 1fr 1fr;gap:1rem}.bar-chart{display:flex;flex-direction:column;gap:10px}.bar-row{display:flex;align-items:center;gap:10px}.bar-name{width:110px;font-size:12px;color:var(--text-secondary);text-align:right;flex-shrink:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bar-track{flex:1;background:var(--bg);border-radius:20px;height:24px;overflow:visible;position:relative}.bar-fill-inner{height:100%;background:var(--purple);border-radius:20px;display:flex;align-items:center;justify-content:flex-end;padding:0 10px;font-size:11px;color:#fff;font-weight:500;transition:width .4s;min-width:52px;white-space:nowrap;position:relative}.progress-track{background:var(--bg);border-radius:20px;height:8px;overflow:hidden}.progress-fill{height:100%;border-radius:20px;background:var(--purple);transition:width .3s}.progress-fill.warning{background:#ef9f27}.progress-fill.danger{background:#e24b4a}.emp-hero{background:linear-gradient(135deg,var(--purple) 0%,var(--purple-dark) 100%);border-radius:var(--radius-lg);padding:1.5rem;color:#fff;margin-bottom:1.25rem}.section-title{font-size:14px;font-weight:600;margin-bottom:1rem;color:var(--text-primary)}.detail-row{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:.5px solid var(--border);font-size:13px}.detail-row:last-child{border-bottom:none}.detail-label{color:var(--text-secondary)}.detail-value{font-weight:500}@media (max-width:768px){.sidebar{transform:translate(100%);width:260px}.sidebar.open{transform:translate(0)}.sidebar-overlay.open{display:block}.mobile-topbar{display:flex}.main-content{margin-right:0;padding:1rem}.metrics-grid{grid-template-columns:repeat(2,1fr);gap:8px}.two-col,.three-col{grid-template-columns:1fr}thead th,tbody td{padding:8px 10px;font-size:12px}.page-title{font-size:17px}.page-header{gap:8px}.modal-box{padding:1.25rem;max-height:95vh}.modal-overlay{padding:.5rem}.card{padding:1rem}.bar-name{width:80px;font-size:11px}}@media (max-width:480px){.emp-hero{padding:1.25rem}.tabs .tab-btn{padding:8px 10px;font-size:12px}.card{padding:.875rem}tbody td,thead th{padding:8px;font-size:12px}}